- Legal
Privacy Policy
We believe you have a right to know exactly what information we collect, why we collect it, and how we use it. This page explains all of that plainly.
- Applies to: www.naturalcures.asia
- Last updated: April 2026
Overview
This Privacy Policy covers how Natural Cures (operating at www.naturalcures.asia) handles your personal information. It explains what we collect, how we use it, and the choices you have.
By using this website — including registering an account or making a purchase — you agree to the terms described here.
Please read this policy carefully before using the site. If you do not agree with how we handle personal data, please do not access or use this website.
What we collect
Information you give us directly
We collect information you provide when you register an account, place an order, submit a review, participate in a survey, or otherwise interact with the site. This may include your name, email address, delivery address, phone number, and payment details.
Some fields are required (mandatory) — without them, you won’t be able to complete the relevant action, such as placing an order. Others are optional.
Information collected automatically
When you visit the site, our systems and authorised third-party service providers automatically collect certain technical information, including:
- Your IP address and internet service provider
- The date and time of your visit
- The pages you visit and content you view
- The website you arrived from
- Your operating system and browser type
This information is used to improve site performance and personalise your experience.
Email communications
We may track whether you open emails from us, if your email client supports it. We also cross-reference our customer list with other lists to avoid sending duplicate messages.
How we use your information
We use the information we collect to:
- Fulfil your orders and process payments
- Deliver products and communicate about your order status
- Personalise your shopping experience and marketing communications
- Send you updates, promotions, and offers from us or our partners (you can opt out at any time)
- Improve and maintain the website, analyse usage trends, and gather demographic data
- Administer competitions, surveys, and sweepstakes
- Resolve disputes and enforce our Terms and Conditions
- Comply with Malaysian law and cooperate with law enforcement where required
- Run display advertising and remarketing campaigns via Google Analytics
You can opt out of Google Analytics Display Advertising at any time through Google’s Ad Preferences Manager.
Cookies
A cookie is a small text file stored on your device by a website you visit. We use cookies to identify returning visitors, understand how the site is used, and remember your preferences.
We use both first-party cookies (such as Google Analytics) and third-party cookies (such as DoubleClick) to measure, optimise, and serve relevant advertising.
You can instruct your browser to refuse cookies or alert you when cookies are being sent. Most browsers include a Help section explaining how to do this. Note that disabling cookies may affect some functionality on this site.
Cookies do not contain sensitive information such as your home address, phone number, or card details. We do not exchange cookies with third-party websites or external data suppliers.
Who we share your information with
We do not sell your personal information. We share it only as described below:
- Service providers: Third parties who help us operate the website and run our business — including email providers, analytics platforms, payment processors, and customer service tools. They may only use your information to perform services on our behalf.
- Product suppliers: Companies whose products we are supplying to you may receive relevant order information.
- Remarketing partners: We may use third-party vendors, including Google, to show NaturalCures adverts to previous visitors across the web.
- Social networks: If you connect via Facebook or another social network, your preferences may be shared with that platform.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you if this occurs.
- Legal requirements: We may disclose your information when required by law or when we believe disclosure is necessary to protect our rights, comply with a court order, or cooperate with law enforcement.
- Aggregated data: We may share anonymised, aggregate demographic data with advertising partners. This does not identify you personally.
Security
We use physical, administrative, and technological safeguards to protect your information against unauthorised access and misuse. Our servers and applications are maintained with security as a priority.
That said, no online transmission is completely secure. By using this site and making purchases online, you accept the inherent security risks of transacting over the internet. We will not be held responsible for any security breach unless it results from our own negligence or wilful default.
Your choices
- You may choose not to provide certain information, though this may limit your ability to use some features or complete a purchase.
- You can update your account details and shipping address at any time by logging in and visiting the “My Account” section, or by emailing us at email@naturalcures.asia.
- To stop receiving promotional emails, click the “Unsubscribe” link at the bottom of any marketing email, or email us with “Unsubscribe” in the subject line along with your name and email address.
- You can control cookies through your browser settings. See your browser’s Help section for instructions.
Children
This site is not intended for children under 18. We do not knowingly collect personal information from minors. Parents and guardians are encouraged to monitor their children’s internet use and to instruct them not to provide personal information on this site without permission.
Facebook Connect
If you choose to connect your account via Facebook, your NaturalCures and Facebook profiles may be merged if the email addresses match. If they don’t match, we’ll ask you to confirm the merge with your NaturalCures password. By proceeding, you allow us to access the information authorised by Facebook’s terms of use.
Policy changes
We may update this Privacy Policy from time to time. Most changes will be minor. For significant changes, we’ll notify you by email or via a notice on our homepage. Continued use of the site after a policy update constitutes acceptance of the revised terms.
Contact us
If you have any questions about this Privacy Policy or how we handle your personal data, we’re happy to help.
Email us at email@naturalcures.asia or reach us on WhatsApp.